Policies of Apartments Florence - Canto Dei Nelli
Check-in15:00 - 19:00 hours
Check-out09:30 - 10:30 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
When you arrive in Florence, please call the property using the number on the booking confirmation, in order to arrange key collection.
Check-in takes place from 10:00 to 17:00 on Saturdays and Sundays. A surcharge applies for arrivals outside check-in hours as follows: - 19:00-21:00 EUR 25; - 21:00-00:00 EUR 50; - 00:00-08:00 EUR 75. All requests for late arrival are subject to confirmation by the property.
A higher damage deposit will also be required for guests who bring pets.
Electricity, gas and water are not included for stays of 8 nights or more. Each is payable at the end of your stay according to consumption.
The first set of bed linen and towels is provided on arrival. Extra changes are possible on request and at extra cost.
A security deposit of EUR 300 must be paid on arrival. This deposit will be pre-authorised on your credit card upon check-in and will be released at check-out, subject to a damage inspection of the accommodation. Please inform Apartments Florence - Canto Dei Nelli in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.